Did a e book all of the sudden disappear out of your Kindle? Find out how to repair it quick

Abstract

A glitch can take away books from the Kindle, displaying an “Merchandise Not Obtainable” message, however no panic wanted.
Delete the offending file, reboot the Kindle by lengthy urgent the sleep/wake button, after which restore content material.
Re-download the e book from the library to repair the error, or contact Kindle Assist if the problem persists.

The Kindle household of e-readers supply a really spectacular option to learn, regardless of whether or not

reading comics and graphic novels
. Nonetheless, like several tech machine, they don’t seem to be immune from glitches, and one significantly nasty one has been recognized to totally take away books from Kindle units seemingly with out warning, whereas flashing an “Merchandise Not Obtainable” message on the display.

This error appears to happen spontaneously, and may occur whether or not you ship your personal ePub recordsdata to your Kindle or buy books instantly from Amazon via the Kindle Retailer.

If this occurs to you, fret not. Your content material is not really gone and fixing this situation is definitely pretty straightforward due to the Kindle’s cloud-saved library. This is easy methods to repair it in lower than 5 minutes.

As a result of you may be including and eradicating a obtain out of your machine, your Kindle will have to be related to Wi-Fi throughout this course of.

Amazon Kindle Paperwhite (2024)

$130 $160 Save
$30

Amazon’s new Kindle Paperwhite is its quickest but, with 25 % sooner web page turns. It additionally has a bigger 7-inch show.

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Take away the e book that’s producing the error message

Do away with the offending file

Step one in direction of getting your e book again is by deleting the offending file out of your machine. To do that, merely faucet the three dots subsequent to the e book after which choose Take away obtain.

The picture of the e book will nonetheless be in your Kindle, however it can now not try and open the file when you choose it, as an alternative prompting you to obtain it as an alternative. Which you may do ultimately, however not but.

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Reboot your Kindle

Simply turning it on and off once more will not work right here

As a result of Kindles have such lengthy battery lives, you might not know you could really energy off, restart, and reboot your machine. To repair this situation, you may have to do a full reboot, which solely takes a couple of minutes.

To begin the method, lengthy press the sleep/wake button on the backside of your unit for ten seconds. You may see a pop-up that prompts you to restart your machine or flip the display off (as seen above). Ignore this pop-up and proceed holding the button. You may then see the Kindle brand flash and that is when you possibly can let go of the button. The machine will then reboot, which is able to take two to 3 minutes, throughout which period you may see a progress bar.

As soon as the reboot is full, you may see your acquainted house display as soon as once more.

Cleaning Kindle screen with orange microfiber cloth.

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Restore your content material out of your library

Now’s the time to hit that obtain button

As soon as your Kindle has rebooted, discover the e book that was inflicting points and press the three dots on the duvet, opening up the menu. Choose the Obtain choice from the menu and your e book must be restored in just some moments.

It is uncommon, but when your e book nonetheless is not opening, and you’ve got bought it from the Kindle Retailer, there could also be a licensing situation. Contact Kindle Assist and if that is certainly the case, you could possibly request a refund for the e book.