After months of Retroid Pocket Mini consumers reporting points with the looks of video games when utilizing shaders, Retroid has opened a brand new return window for folks in search of a refund. However there are limitations. Per a screenshot shared by , the China-based firm stated in a Discord message that the return window will likely be open solely from March 8 to March 14, solely 200 abroad returns will likely be accepted and prospects should pay for delivery. As comfort, the corporate is providing all homeowners “a $10 stackable coupon for the upcoming Retroid Flip2 and Retroid Basic.”
Retroid launched an announcement in regards to the RP Mini display problem:
– March 8-14 return window for these affected
– Returns capped to 200 models to restrict a flood of returns for unrelated causes
– Asking buyer to pay return delivery
– $10 stackable coupon for all RP Mini prospects pic.twitter.com/UpLN9rPL3a— Retro Sport Corps (@RetroGameCorps) March 8, 2025
Retroid Pocket Mini homeowners have been making an attempt to of since shortly after the system’s launch final fall. As explains, “The shader problem is generally solely noticeable when particular CRT shaders are utilized to older video games. Customers can count on to see misplaced scanlines, uneven pixels, or a barely distorted picture” in such instances. After a lot forwards and backwards, the corporate just lately stated the difficulty can’t be fastened, linking it to the display driver, Discord screenshots shared by RetroHandhelds present.
Previous to the newest replace from Retroid, some consumers stated their return requests have been denied. Within the Discord message this weekend, the corporate stated, “Please be aware that it is a massive and expensive endeavor for our staff, and we count on quite a lot of return requests exterior of screen-related points.” Additional down, it added, “For customers who don’t closely depend on CRT shaders or pixel grid results, we encourage you to order this chance for many who genuinely want it.”
This text initially appeared on Engadget at https://www.engadget.com/gaming/retroid-says-it-will-accept-limited-pocket-mini-returns-due-to-screen-scaling-issue-183143391.html?src=rss
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