Abstract
- Some customers have reported that Google Messages has been going through points with receiving media, resulting in slow-loading photos and errors.
- Google is conscious of the issues and has rolled out updates to enhance media receiving efficiency.
- The newest replace ought to assist, however might not totally resolve the problems, and Google is asking customers to offer suggestions so it may possibly make additional enhancements if wanted.
Should you use Google Messages and have had points lately with receiving media comparable to attachments, photos, and movies, you are not alone. There have been tons of experiences on Reddit about it, comparable to slow-loading images, and now Google is taking motion.
In a current support page post, Google acknowledged the ongoing issues customers have been going through with receiving media in Messages and stated its crew “has been actively engaged on this” and is rolling out new updates to the app “aimed toward considerably enhancing media receiving efficiency.” The app has no replace, so that is doubtless a back-end server repair.
“We’re hoping you’ll see a noticeable distinction now. Nevertheless, we additionally know that points could be complicated, and we’re dedicated to getting this proper,” stated Google Group Supervisor Monika Y.
Google Messages
Google’s default messaging software, which is put in on many Android telephones out of the field. The corporate’s customized RCS implementation brings with it end-to-end encryption.

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Google desires your suggestions
Should you’re nonetheless experiencing points receiving media on Messages, Google desires to learn about it
Google / Pocket-lint
Google hasn’t explicitly acknowledged what’s inflicting the problems with receiving media or what precisely it modified to deal with them. The tech large acknowledges that its newest replace won’t totally resolve the difficulty and asks any customers nonetheless experiencing issues to offer suggestions.
After the replace, one user on Reddit acknowledged they’ve undoubtedly “seen a distinction lately in acquired RCS images,” so it appears the replace helps some individuals. The problems appear to be associated to RCS messaging, and primarily based on experiences on Reddit, customers are experiencing the Messages app slowing down when attempting to open incoming media information, images being received blurry and unable to be clicked on, and a “Can’t load attachment” error.
Should you’ve been experiencing any of those points these days, Google’s newest replace to Messages will hopefully assist resolve them. To study extra or present suggestions to Google, you possibly can go to the Google Messages help forum. In different Google Messages information, the app has lately added the power to ship RCS messages to your self.

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